Planners will now be able to take the COVID-19 antigen test on site* before returning to the U.S. at no additional cost at Iberostar hotels in Mexico, the Dominican Republic, Jamaica and Brazil, with a minimum 3-night stay and up to 2 tests max per room.

For those U.S. and Canadian MICE partners requiring the PCR test, these will also be available in all our properties at a cost.


For pricing, click here

In addition to the How We Care measures and as part of the Travel At Ease Complimentary Assurance Package, we are providing Free Antigen Testing for all guests traveling to our Jamaica hotels, with a minimum 3-night stay and without a maximum amount of tests per room.


This package includes: extension of stay at no cost up to 14 days, full refund of dates not used (in case of early departure), isolation rooms, among others.

Certain conditions apply.


Overall Peace of Mind with Travel At Ease - now with complimentary Antigen testing

In addition to the hygiene and safety measures implemented at all Iberostar properties, we have also expanded what is included with our Travel At Ease Complimentary Assurance.  

  • Tests are available every day

  • Provided by an accredited, CDC-compliant lab

  • Results are provided typically within the same day

  • Valid as long as CDC requires a negative test to enter the U.S.

Planners will be advised upon arrival regarding the details of the testing process and will be able to schedule the appointment in advance.

Travel At Ease - now with complimentary Antigen testing

  • COVID-19 tests offered at no charge for those exhibiting symptoms and examined by an accredited doctor

  • Antigen tests are available to ALL guests at no charge, in compliance with the new CDC requirements, effective January 26, 2021

  • Extension of stay at no cost up to 14 days then a discounted rate* for additional days if required

  • In case of early departure, guests will receive a full refund for the dates not used

  • Masks and gloves are provided free of charge in the case you test positive

  • Isolation rooms will be made available for you  with all necessary amenities including constant medical monitoring, contactless room service, in-room entertainment for the little ones, among others.

Visit the Travel at Ease page for more information here.


Leading in responsible tourism, Iberostar implemented the How We Care initiative including 300+ safety and hygiene measures backed by a Medical Advisory Board and world-renowned accredited institutions.


These actions have created the safest environment possible for MICE planners to have the most productive event with the utmost care, providing the personalized attention Iberostar prides itself in. 


Over 98% of guests that were surveyed in Iberostar Hotels stated they are Very Satisfied or Satisfied with the safety measures applied.

Effective December 6, 2021, upon arrival, Iberostar personnel will advise guests that for all air passengers, regardless of vaccination status, tests will be scheduled no more than 24 hours before the flight's departure, in the morning, and results will be sent in the afternoon.

*Extension of stay of 14 days in Mexico and the Dominican Republic. Other destinations up to 10 days.